Shipping policy
Shipping Policy
Memory Within Memorial Jewellery
We take great care to ensure your jewellery arrives safely and securely.
How we ship
All orders are sent via Royal Mail using a fully tracked and insured service for your peace of mind.
Once your order has been dispatched, you will receive a tracking number by email so you can follow your delivery every step of the way.
UK delivery
We ship all UK orders using Royal Mail tracked services. Delivery times may vary depending on your location, but most orders arrive within:
-
1–3 working days after dispatch
Please note: delivery times are estimates and may be affected by factors outside our control (such as weather or postal delays).
Insurance
Your parcel is fully insured while in transit, ensuring your jewellery is protected until it safely reaches you.
Dispatch times
As all our jewellery is handmade to order, dispatch times vary depending on your chosen piece. You will be advised of your estimated completion time at checkout.
Once your jewellery is finished, it will be carefully packaged and shipped promptly.
Missed or delayed deliveries
If your parcel is delayed or you have any delivery concerns, please contact us at:
We will happily help track your order and resolve any issues.